80an Privacy Policy – Malaysian Player Data Protection

80an is an online casino platform operating for users in Malaysia. We understand that your trust in us is not something to be taken lightly – and that trust begins with complete transparency about how we manage the information you entrust to us.

This Privacy Policy applies to all information collected by 80an through our website, our gaming platform, and all related communication channels including email, Live Chat, and any other means of contact. This also covers information collected automatically while you browse the platform 80an such as usage data, device data, and general location data.

We encourage you to read this document carefully before registering an account at 80an. If you have any questions about how we handle your data, feel free to reach out to our support team, available 24 hours a day, 7 days a week.

80an collects various types of personal data from our members for different purposes. All data collection is carried out on a need-only basis — we do not collect information that is unnecessary for providing our services to you.

Information you provide directly during account registration includes your full name, phone number, email address, date of birth, and identity verification details for KYC (Know Your Customer) purposes. Financial information — such as your preferred payment methods (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u or CIMB Clicks) and transaction history — is also securely stored to facilitate your deposits and withdrawals.

80an uses the personal data we collect solely for legitimate purposes that have been disclosed to you in advance. We will not use your data for any other purpose without notifying you first and, where required, obtaining fresh consent from you.

The primary purposes for which we use your data include processing your account registration and verifying your identity, processing deposits and withdrawals via your chosen Malaysian payment method, providing effective customer support whenever you need assistance, sending important notifications relating to your account and transactions, and monitoring activity for security and fraud prevention purposes.

Your game history data at 80an – including the games you play such as slots, live casino or fishing games, as well as your gaming patterns – are used for our Responsible Gaming programme. This allows us to identify any concerning patterns and offer appropriate assistance to members who may need support.

Core principles 80an is clear: your personal data will not be sold, rented, or traded to any third party for marketing or commercial purposes. This is an unwavering commitment that will not change for as long as you remain a member 80an.

However, there are certain situations where 80an may need to share your data with carefully selected third parties. This includes payment service providers who process your transactions — such as Touch 'n Go eWallet, GrabPay, and DuitNow operators — where sharing the minimum necessary data is required to complete your transaction. These service providers are bound by strict confidentiality agreements with 80an and may only use your data for the sole purpose of processing the relevant transaction.

In situations required by law, 80an may be required to disclose certain data to relevant Malaysian authorities such as Bank Negara Malaysia, the police, or the courts when mandated to do so by a valid court order or applicable law. In all such instances, we will disclose only the minimum information required and strictly within the scope permitted by law.

Platform 80an uses cookies and similar tracking technologies to enhance your user experience and ensure our platform runs smoothly. Cookies are small text files stored on your device when you visit the platform 80an.

There are several types of cookies used on 80an. Essential cookies are cookies required for the platform to function properly – without them, certain sections of the platform 80an may not be accessible. Performance cookies help us understand how users interact with the platform so we can make relevant improvements. Preference cookies allow the platform to remember your settings, such as language and display preferences.

You can manage cookie usage through your browser settings. Please note, however, that disabling certain cookies may affect the functionality of some parts of the platform 80an. For the best experience, we recommend allowing at least essential cookies.

80an retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law. We do not keep your data for longer than is needed.

Active account data – including profile information, transaction history, and game history – will be retained for as long as the account 80an your account is active and for a defined period after account closure for regulatory compliance purposes. Financial data and transaction history are typically retained for seven years in line with Malaysian accounting legal requirements. Once the defined retention period ends, your data will be securely deleted from our systems using irreversible deletion methods.

Under Malaysia's Personal Data Protection Act 2010 and Privacy Policy 80an, you have several important rights regarding the personal data we hold about you. We fully respect these rights and provide a straightforward process for you to exercise them.

You have the right to access a copy of the personal data that 80an store about you, request corrections if any information is inaccurate or outdated, request deletion of your data in certain circumstances provided for by law, object to the processing of your data for specific purposes, and request restrictions on the processing of your data under certain conditions. To exercise any of these rights, you may contact the 80an via email at [email protected] or through our 24/7 Live Chat.

Your data security is the highest technical priority at 80an. We continuously invest in the latest security infrastructure to ensure your personal and financial data is protected against any potential threats.

On a technical level, 80an employs multiple layers of security defence. 256-bit SSL encryption protects all data in transit. Enterprise-grade firewalls monitor and filter all incoming and outgoing traffic. An intrusion detection system (IDS) operates around the clock to identify any suspicious activity in real time. Databases storing your sensitive information are encrypted at the storage level, meaning that even if someone were to somehow gain physical access to our servers, your data would remain unreadable without the appropriate decryption key.

In addition, internal access to member data 80an is restricted to staff who require access in order to perform their duties, and all access is logged and monitored. All personnel who handle member data undergo comprehensive data security training and are bound by robust confidentiality agreements.

Although 80an takes all reasonable steps to protect your data, no security system can guarantee absolute 100% protection against every evolving cyber threat. In the unlikely event that a data breach occurs that may affect your personal information, 80an has established clear, structured incident response protocols.

In the event of a data breach affecting your personal data, 80an is committed to notifying you within the timeframe required under Malaysian law, explaining the nature of the breach, the steps taken to contain and remediate the situation, and recommended actions you can take to protect yourself. We will remain transparent and proactive in all communications with affected members.

80an reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, applicable Malaysian laws or regulations, or changes to the services we offer. You will be notified of any material amendments via the email address registered to your account or through a prominent notice on the platform 80an.

The effective date of the updated Privacy Policy will be clearly stated at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how 80an protects your personal data. Your continued use of the platform 80an following any amendments taking effect constitutes your acceptance of the updated terms.

For any enquiries, requests, or complaints relating to this Privacy Policy or the way 80an handles your personal data, you may contact us through the following channels. Our dedicated team will respond to privacy-related enquiries within 3 business days for email and within 30 minutes for Live Chat.

We value your feedback and take every privacy-related inquiry seriously. If you are not satisfied with our response, you also have the right to refer the matter to the Personal Data Protection Commissioner of Malaysia in accordance with the provisions of PDPA 2010.